Online reputation management
In the digital world, reputation is a double-edged sword, because depending on the strategy or methodology, it can create a false expectation or it can send the wrong message to the markets that you want to cover.
So that this situation does not occur, we advise our clients to monitor and control the perception of their companies online. We track online mentions of the company and work to minimize any negative effect they may have on the company's reputation. Additionally, we enhance the company's reputation through the creation and promotion of positive content.
The benefits for our clients:
- We improve the credibility and trust of your company online
- More generation of leads or prospects
- We improve retention
- We establish your company as an industry leader.
We generate the correct perception for your clients, based on your list of requirements, we make sure to design and implement the best practices that fit your brand and target audience.
Online reputation management
Monitoring and managing your company's online reputation, responding to comments, reviews and building a positive brand image
uSD 340.00
/Monthly
Our package includes:
- Online reputation monitoring: Constant monitoring of mentions and opinions about your online store on different online platforms, such as social networks, forums, product reviews and other sources.
- Feedback and review management: We respond quickly and professionally to resolve issues, welcome positive feedback, and demonstrate effective customer service.
- Positive Content Strategy: We create positive online content to counter any negative information and highlight the positive aspects of your online store.
- Improvement of the online presence: We optimize the profiles to improve the visibility and accuracy of the information of your online store.
- Alerts and notifications: Set up alerts and notifications to receive immediate notice of negative mentions or potential issues online, allowing you to respond in a timely manner.
- Reports and analysis: Delivery of a monthly report that summarizes the online reputation of your store, including key metrics, trend analysis and recommendations to improve it.
